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The LED wheel switches colors randomly without pressing or changing the DPI settings.

The LED wheel switches colors randomly without pressing or changing the DPI settings.

The DPI function/indicator should not act in this sporadic manner. If the product is still within the warranty period, please contact our support team.

Applicable Models

EC1-A (L), EC1-CW (L), EC1-DW (L), EC1-DW Glossy (L), EC2-A (M), EC2-CW (M), EC2-DW (M), EC2-DW Glossy (M), EC3-CW (S), EC3-DW (S), EC3-DW Glossy (S), FK1 (L), FK1 (L), FK1+ (XL), FK1+ WHITE (XL), FK1+-B (XL), FK1+-B WHITE V2 (XL), FK1-B DIVINA BLUE (L), FK1-B DIVINA PINK (L), FK1-B RED V2 (L), FK1-B WHITE (L), FK1-DW (L), FK2 (M), FK2 (M), FK2-B DIVINA BLUE (M), FK2-B RED V2 (M), FK2-B WHITE V2 (M), FK2-C (M), FK2-DW, FK2-DW Glossy (M), S2-DW, S2-DW Glossy (S), U2, U2-DW (M), U2-DW Glossy (M), ZA11 (L), ZA12 (M), ZA13 (S), ZA13-DW, ZA13-DW Glossy (S)

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