XL2540KE

  • How can I make Variable Refresh Rate (Adaptive-Sync / FreeSync Premium / G-Sync Compatible) work on my monitor?

  • En savoir plus
  • I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?

  • Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:

    En savoir plus
  • Can I share my settings with a friend whose monitor is not on the list of XL Setting to Share compatible monitors?

  • En savoir plus
  • If I have additional questions about XL Setting to Share, where can I get help?

  • En savoir plus
  • When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?

  • That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.

    En savoir plus
  • Why don’t you share response times for XL and RL models on your website anymore?

  • On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.

    En savoir plus
  • Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?

  • There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.

    En savoir plus
  • Are all ZOWIE monitors or only certain models mercury free?

  • All ZOWIE monitors are mercury free.

    En savoir plus
  • What is the difference between FreeSync, FreeSync Premium, and FreeSync Premium Pro (or FreeSync 2)?

  • Please refer to the AMD website for details on differences between various FreeSync versions :

    En savoir plus
  • Which models are compatible with PS5 and Xbox Series X/S for Variable Refresh Rate (VRR)?

  • En savoir plus
  • What VESA mount should I use on this monitor?

  • This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.

    En savoir plus
  • Does this monitor support 220V or 110V?

  • All ZOWIE monitors support 100V~240V.

    En savoir plus
  • Does this monitor have speaker?

  • No, this monitor does not have a built-in speaker.

    En savoir plus
  • Which models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?

  • Please refer to the compatible model list below.

    En savoir plus
  • Which inputs are supported by NVIDIA G-Sync Compatible and AMD FreeSync Premium?

  • En savoir plus
  • How can I check if my FreeSync or Adaptive-Sync monitor also supports NVIDIA G-Sync Compatible?

  • En savoir plus
  • My monitor displays normally. But it can’t keep the input source I selected last time or always shows “No Cable Connected” or “No Signal Detected” after I power off and on my monitor/PC. What should I do?

  • Please check the following:

    En savoir plus
  • Why do some games exit when FreeSync Premium / Adaptive-Sync is turned off or on?

  • This is normal behavior, much like making major changes to the graphics settings of a game. When FreeSync Premium is enabled or disabled with a game running, some games will be affected because graphics settings need to be reset for the change to take effect.

    En savoir plus
  • Why can’t I set the frequency to 240Hz/360Hz on my monitor?

  • Please check the following solution :

    En savoir plus
  • Why can't I turn on my monitor?

  • If the power LED is on or there is a beep sound:

    En savoir plus
  • The monitor shows random colors onscreen when I use an S Switch. What can I do?

  • Please refer to the following steps:

    En savoir plus
  • Why can't I save settings under Gamer1, Gamer2, and Gamer3 modes on my monitor?

  • For new K series monitors, the way to save settings via the S Switch has been changed. If Gamer1 is selected, the customized display setting is only saved in the monitor.

    En savoir plus
  • Why does my monitor screen show vertical lines or flickering when I enable the FreeSync Premium function? Does my monitor have flaws or malfunctions?

  • It may happen when the user enables the FreeSync Premium function with some NVIDIA graphic cards (G-Sync enabled in the Nvidia control panel). It indicates the synchronizing between the monitor and graphic card.

    En savoir plus
  • Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

  • Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.

    En savoir plus
  • How do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 360Hz)?

  • En savoir plus