XL2436K

Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:

The optimized performance of the "DyAc" or "Blur Reduction"  function is when your system could support the refresh rate above 100Hz and stably output above 100 fps. If you want to enable this function, we suggest that your system should be able to support 100Hz above and output more than 100 fps stably.

Sorry, you won’t be able to. This feature requires hardware, firmware, and software to work so only compatible models with the software can make use of this feature.

Please contact our RMA department through our website ( ZOWIE site > Support > Contact > RMA ) ; or you can send us a message on our global Facebook / X @ZOWIE by BenQ

DyAc is optimized when the input video refresh rate is above 100Hz.

Please make sure that your console/game can support over 100Hz  and output more than 100 fps stably. The higher refresh rate will provide better DyAc performance.

This is normal behavior when the DyAc  function, which uses blacklight control technology to reduce the motion blur of the monitor, is enabled. If you can see flickering or moving scanning lines: it comes from the camera sensor and the monitor having a different scanning frequency.

The line direction could be horizontal or vertical, this is typically related to the camera direction (placing the camera vertically or horizontally) or how the camera sensor behavior is designed.

DyAc+ is based on this same technology (DyAc) and through panel optimization (with little faster panel response), provides gamers with a different option for actions such as spray control.

That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.

On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.

There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.

All ZOWIE monitors are mercury free.

XL Setting to Share is proprietary ZOWIE software for select models that allows users to share their display color settings as a profile. This software also allows you to download compatible display settings from other users and save your settings "to go" on a USB drive.

XL Setting to Share can be downloaded from the following page as a full program and requires no installation. 

You can watch this video to learn more about how XL Setting to Share works.

Please refer to the Variable Refresh Rate (VRR) models listed below.

Sorry, the Display Pilot software has been phased out and we do not update it any longer.

Currently, only XL2540 & XL2740 are listed as G-Sync Compatible monitors.

For the latest G-Sync Compatible monitor list, please visit NVIDIA's website for the latest update.

 

But if your ZOWIE monitor has Adaptive-Sync / FreeSync Premium function, you can still enable the VRR feature with NVIDIA graphic cards.

Learn more about Variable Refresh Rate (FreeSync Premium / G-Sync Compatible / Adaptive-Sync):

This feature is only available on XL2586X+, XL2586X, XL2546X+, XL2546X, XL2566X+, XL2411K, XL2436K, XL2546K, XL2540K, XL2540KE, XL2566K, XL2731K, XL2746K.

If your monitor is not listed above, we're sorry that you won't be able to use it because this feature requires hardware support that’s only available with these models. The feature does not work when connected to an incompatible model.  

 

The software can be downloaded from the following page and requires no installation.

This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.

The minimum refresh rate of enabling DyAc is 100hz. Higher refresh rate will provide a better DyAc performance.

All ZOWIE monitors support 100V~240V.

No, this monitor does not have a built-in speaker.

Please refer to the compatible model list below.

Please check the following:

1. Power on your monitor, switch to the input source which you want to keep.

2. Go to 'Menu' in the OSD, select 'Save' >> 'Save Settings' >> 'Yes'.

3. Power off and on your monitor to see if the input source keeps.

If the power LED is on or there is a beep sound:

Please refer to the following steps:

1. Unplug and reconnect the S Switch. Then, make sure it is connected to the monitor properly.
2. Reset the monitor by using "Reset All" in the "System" section of the main menu in the OSD.
3. Try to recreate the conditions that cause random colors when using an S Switch. If you are not sure what those conditions are, you can press the 1/2/3 buttons repeatedly to test functionality. 
4. If the problem persists, please contact us (ZOWIE website: contact/RMA ) for more assistance.

For new K series monitors, the way to save settings via the S Switch has been changed. If Gamer1 is selected, the customized display setting is only saved in the monitor.

Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.

Please check the following steps:

 

A. Models with 144/165Hz:

1. For the newer models only with HDMI / DP port, please use a HDMI 1.4 / 2.0 cable or DP 1.2a cable that came with the monitor.
2. For the older models with DVI / DP port, please use a DVI-Dual Link cable or DP 1.2a that came with the monitor.
3. Make sure to update to the latest graphics card driver version.

 

B. Models with 240/280Hz:

1. Make sure to use an HDMI 2.0 or DP 1.2a cable.
2. If an HDMI 2.0 cable is used, make sure to connect to the correct HDMI 2.0 port.
3. If a DP 1.2a cable is used, make sure to use the one bundled by BenQ.
4. Make sure to update to the latest graphics card driver version.
5.  Make sure that your graphics card supports 240/280Hz.

C. Models with 360/400Hz:

1. Make sure to use a DP 1.4 cable that comes with the monitor.
2. Make sure to update to the latest graphics card driver version.
3. Make sure that your graphics card supports 360/400Hz.

D. Models with 540/600Hz:

1. Make sure to use the DP 1.4/HDMI 2.1 cable that came with the monitor.
2. Make sure to update to the latest graphics card driver version.
3. Make sure you are running Windows 11 and that it is up to date.   (Please note that Windows 10 has a limit of 500Hz.)
4. Make sure that your graphics card supports 540/600Hz.

• If you are running Win 10, follow this: Setting > System > Display > Advanced Display Settings > Display Adapter Properties. Then click the “Monitor” tab, choose your preferred resolution and refresh rate from the “Screen Refresh Rate” list, and click “OK.”
• If you are running Win 11, follow this: Setting > System > Display > Advanced Display > Display information >  Then choose your preferred refresh rate.

Or you can do the setting via the GPU control panel;

If it is NVIDIA GPU, please open the NVIDIA control panel, and then head to “Change Resolution” tab under the “Display” option, and then choose your preferred resolution under “PC (not Ultra HD, HD, SD)”, and choose your preferred refresh rate under “refresh rate” option.