How can I make Variable Refresh Rate (Adaptive-Sync / FreeSync Premium / G-Sync Compatible) work on my monitor?
I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?
Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:
Learn moreCan I share my settings with a friend whose monitor is not on the list of XL Setting to Share compatible monitors?
If I have additional questions about XL Setting to Share, where can I get help?
How do I run 240Hz/360Hz?
When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?
That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.
Learn moreWhy don’t you share response times for XL and RL models on your website anymore?
On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.
Learn moreSince an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?
There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.
Learn moreAre all ZOWIE monitors or only certain models mercury free?
All ZOWIE monitors are mercury free.
Learn moreWhat is the difference between FreeSync, FreeSync Premium, and FreeSync Premium Pro (or FreeSync 2)?
Please refer to the AMD website for details on differences between various FreeSync versions :
Learn moreWhat is XL setting to share? How does it work?
Which models are compatible with PS5 and Xbox Series X/S for Variable Refresh Rate (VRR)?
Does my monitor support NVIDIA G-Sync Compatible?
What VESA mount should I use on this monitor?
This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.
Learn moreDoes this monitor support 220V or 110V?
All ZOWIE monitors support 100V~240V.
Learn moreDoes this monitor have speaker?
No, this monitor does not have a built-in speaker.
Learn moreWhich models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?
Please refer to the compatible model list below.
Learn moreWhich inputs are supported by NVIDIA G-Sync Compatible and AMD FreeSync Premium?
How can I check if my FreeSync or Adaptive-Sync monitor also supports NVIDIA G-Sync Compatible?
My monitor displays normally. But it can’t keep the input source I selected last time or always shows “No Cable Connected” or “No Signal Detected” after I power off and on my monitor/PC. What should I do?
Why do some games exit when FreeSync Premium / Adaptive-Sync is turned off or on?
Why can’t I set the frequency to 240Hz/280Hz/360Hz/400Hz on my monitor?
Why can't I turn on my monitor?
If the power LED is on or there is a beep sound:
Learn moreThe monitor shows random colors onscreen when I use an S Switch. What can I do?
Why can't I save settings under Gamer1, Gamer2, and Gamer3 modes on my monitor?
For new K series monitors, the way to save settings via the S Switch has been changed. If Gamer1 is selected, the customized display setting is only saved in the monitor.
Learn moreWhy does my monitor screen show vertical lines or flickering when I enable the FreeSync Premium function? Does my monitor have flaws or malfunctions?
It may happen when the user enables the FreeSync Premium function with some NVIDIA graphic cards (G-Sync enabled in the Nvidia control panel). It indicates the synchronizing between the monitor and graphic card.
Learn moreWhy my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?
Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.
Learn moreHow do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 280, 360, 400Hz)?
